Please notify the bank if you are going
to be traveling outside of Connecticut or
outside of the United States.
Tell Us About:
If you are overseas and lose your ATM/Debit
card, or your card stops working, contact us
at 860-688-8511 (during business hours).
860-688-8511 (during business hours)
800-264-5578 (after hours)
Blocked Countries -
These countries are blocked in an effort to
mitigate losses due to unauthorized/fraudulent
transactions. Please be informed that if you
attempt to use your ATM/Debit card in one of
these countries OR a transaction originates
from one of these countries, the transaction
will be denied:*
Cyprus, India, Malaysia, Philippines, Saudi
Arabia, Saint Kitts-Nevis, Thailand, Finland,
Singapore, Nigeria, Romania, Spain, Lebanon,
Serbia, Montenegro, Ecuador, Haiti, Brazil,
South Africa, Serbia
*All transactions will be denied in these
countries EXCEPT ATM withdrawals, lodging and
There are certain countries where use of
payment cards may be restricted or limited due
to government sanctions or political
situations. The countries are: Cuba, Iran,
Libya, Myanmar (Burma), North Korea, Sudan,
Syria, Afghanistan, Iraq.
Countries with Restricted
ATM/Debit Card Use:
All ATM/Debit card transactions are restricted
in Canada and Mexico.
Restrictions on ATM/debit
card use within United States:
Card present (signature based) transactions at
Large Retail Merchants are restricted. PIN
based transactions are not affected.